What is National 311 Day?

National 311 Day on 311 Day gives communities around the country an annual reminder that 311 is a way for communities around the country to connect with their city and non-emergency services. Residents in several cities around the country are able to call 911 to report problems, find out about city services, and ask questions. The 311 system is the non-emergency number to call to many cities around the country.

Since the introduction of the 911 emergency system, non-emergency calls have slowed operators' response times to real emergencies. Baltimore, Maryland, first 311 system in 1996, as a way to defuse pressure on the overburdened 911 system. The new platform, which included emergency phone lines and reduced wait times for emergency calls, has increased emergency phone lines and reduced wait times for emergency calls, assisting 911 dispatchers in getting emergency services to people who need them more quickly and ultimately saving lives. The citizens were also invited to be the city's eyes and ears by the 311 system, which was also more closely linking the public sector to its residents.

Citizens call the 311 number to report problems they have found in their own cities. Some examples of the kinds of reports that residents make include: These are just a few examples of the kinds of papers that people write.